By Oren Harari

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On Sale: Jun 14, 2000
Page Count: 256 pages
Publisher: Grand Central Publishing
ISBN-13: 9780446930598

Outperform, outsmart, and outrun your competition with this comprehensive and fun management handbook starring Wile E. Coyote and Road Runner!

Concerned about the changing business climate?

Learn how to adapt with this easy-to-understand manual, where the cartoon characters of Wile E. Coyote and Road Runner act as metaphors for business managers seeking marketplace victories.

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Chip R. Bell

About the Author

Chip R. Bell is an author, keynote speaker, and consultant in customer loyalty and service innovation. He is known for his work in mapping the customer journey as part of the customer service experience and customer forensics.

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