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When Fish Fly

Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

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Contributors

By John Yokoyama

By Joseph Michelli, PhD

Also available from:

On Sale
Aug 4, 2004
Page Count
176 pages
Publisher
Grand Central Publishing
ISBN-13
9781401300616

“You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market.” — Ken Blanchard, co-author of The One Minute Manager In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama’s cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

Genre:

  • "[The Authors] offer advice for instilling passion in employees, thinking outside the profit box and striving to reach out to the community and customers, solving problems effectively and with a view to improvement ends.... Well-placed quotes from such luminaries as Nelson Mandela ... enhance the book's inspirational, if idealistic, messages."
    Publishers Weekly

Formats and Prices

Price

$32.00

Price

$41.00 CAD

Format

Format:

  1. Hardcover $32.00 $41.00 CAD
  2. ebook $12.99 $16.99 CAD

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John Yokoyama

About the Author

John Yokoyama is the owner of the World Famous Pike Place Fish Market. John’s love of fish began as a child, fishing with his father on Puget Sound. He learned the retailing business by working at his dad’s produce stand in the Pike Place Farmer’s Market. At age twenty-five, he purchased the fish stand across from his dad’s produce stand. He lives in Seattle.

Joseph Michelli, Ph.D., is a psychologist, organizational consultant, daily radio talk show host, professional speaker, and author of Humor, Play and Laughter. He presents and consults on the creation of dynamic and playful corporate cultures for companies around the world. He lives in Colorado Springs, Colorado.

Learn more about this author

Joseph Michelli, PhD

About the Author

John Yokoyama is the owner of the World Famous Pike Place Fish Market. John’s love of fish began as a child, fishing with his father on Puget Sound. He learned the retailing business by working at his dad’s produce stand in the Pike Place Farmer’s Market. At age twenty-five, he purchased the fish stand across from his dad’s produce stand. He lives in Seattle. Joseph Michelli, Ph.D., is a psychologist, organizational consultant, daily radio talk show host, professional speaker, and author of Humor, Play and Laughter. He presents and consults on the creation of dynamic and playful corporate cultures for companies around the world. He lives in Colorado Springs, Colorado.

Learn more about this author