The Customer-Driven Company
Moving from Talk to Action
Contributors
Buy from Other Retailers:
- On Sale
- Apr 21, 1993
- Page Count
- 320 pages
- Publisher
- Basic Books
- ISBN-13
- 9780201608137
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
